LUXURY HOTEL CONCIERGE

Deliver 5-star guest concierge experiences with Hospitality AI.

Boost direct room bookings and upsell luxury amenities. 24/7 bilingual Arabic & English WhatsApp concierge for luxury hotels and resorts in Dubai, Riyadh, and Doha.

Direct Commission-Free Bookings Dining & Spa Reservations Opera PMS Synchronization
Burj Al-Saeed Resort VIP Guest Concierge • 0.35s
Direct Reserved
Guest: Sarah Mansoor • Ocean View Suite

Check-in: Friday • Airport Rolls-Royce Transfer Requested

Dining Reserved: Table for 2 at Il Ristorante • 8:00 PM Confirmed
Direct Revenue+34% Growth
Guest TierVIP Gold
PMSOpera Synced
ConciergeActive 24/7
GUEST CONCIERGE ENGINE

Personalized guest service in every interaction.

Dining & Spa Reservations

Allows guests to browse menus, check table availability, and book spa treatments directly on WhatsApp.

Direct Booking Upselling

Capture direct reservations with commission-free room rate comparisons and instant Apple Pay deposit links.

Pre-Arrival VIP Coordination

Collect airport transfer details, dietary preferences, and room temperature requests before arrival.

24/7 Room Service Chatbot

Handles late-night requests for housekeeping and in-room dining orders with instant POS sync.

Opera & PMS Integration

Direct sync with Oracle Opera and cloud hotel management systems to log guest preferences.

VIP Loyalty Drips

Send personalized anniversary offers, suite upgrade vouchers, and private event invitations.

Elevate your luxury hotel guest experience.

Deploy AIWA Soft's hospitality concierge engine across your resort properties.