24/7 AI Customer Support with Instant Resolution.
Resolve 85% of support inquiries in Arabic and English across WhatsApp and web in 0.38s. Reduce support tickets and empower your team with intelligent human handoffs.
AI Response: "Your official VAT invoice for Booking #4819 has been generated. Here is your download link: inv_4819.pdf. Is there anything else you need?"
Scale customer happiness around the clock.
Sub-Second Answer Latency
Answers frequent questions on policies, orders, and services in 0.38s.
Grounded Knowledge Base (RAG)
Restricted strictly to your uploaded official documentation with 0% hallucinations.
Seamless Human Handoff
Routes frustrated or complex queries to live human specialists with full chat history.
Helpdesk & Ticket Sync
Creates and updates tickets inside Zendesk, Freshdesk, and Zoho Desk automatically.
Automated CSAT Surveys
Collects 1-click star ratings and reviews immediately after successful resolution.
Sentiment & Frustration Detection
Detects unhappy tones and instantly escalates VIP accounts to senior managers.
Ready to reduce support ticket overload?
Deploy AIWA Soft's customer support intelligence across WhatsApp and web.